Audit Alarm Cancellation and Refund Policy

Applicable for: Android;Mac;Windows;iOS

You may change your mind, or your needs may change, and that’s what our Cancellation & Refund Policy is for, although we would be sad to see you go.

Your cancellation, return, and refund eligibility may differ if you purchased from or are billed through a third party (e.g., app store, service provider, retailer, etc.). Review your offer terms for more information.

Our policy is independent of any statutory rights that you may have under the law.

Stop your subscription from automatically renewing

How to stop your subscription from automatically renewing and your renewal charges?
Before the week you are due to be charged, all you need to do is to: 

• Contact us or
• Sign in to your account and then:
  1. Visit the My Subscriptions tab
  2. Click Cancel Subscription Renewal or Manage Renewal located below the subscription you want to cancel the renewal for.
  3. In the Manage your plan window, next to Plan Renewal, click Unsubscribe.
  4. In the Manage Renewal page, select a reason according to your scenario and click Next.
  5. You are provided various options and offers to continue with your subscription.
     If you still want to go ahead and cancel, click No thanks, cancel my subscription, and then click Next.
  6. The confirmation message is displayed. Please allow up to 24 hours for this change to appear in your account.

 

Effects of stopping your subscription from automatically renewing:

• Your subscription will continue through the end of your already paid subscription term, after which it will end and not automatically renew.
• Any benefits associated with automatically renewing subscriptions may end when you stop your subscription from automatically renewing.

 

Add-on subscriptions: 

• In case of add-on subscriptions linked to a main subscription, the cancellation of the renewal for your main subscription will also cancel the renewal for the added-on subscriptions.
• However, the cancellation of the renewal for your added-on subscriptions will not cancel the renewal for your main subscription, and your renewal price will be adjusted accordingly.

 

Cancel your subscription contract and request a refund